Arbitration process is used in many aspects of lives like labor, employment, and construction process, among hostile parties and many others.

1.        Arbitration process is used in many aspects of lives like labor, employment, and construction process, among hostile parties and many others. Where people are lived there are issues for their own interests which create troubles and complication among them. At work places people for their self-interests create troubles. If organizational environment is disturbed people will cause of failure at working place.  Arbitration is a process which is used to solve problems in all aspects of life.

Attitudes of mediators can play an important role in the mediation process because mediators can solve and facilitate the issue.

1.        Attitudes of mediators can play an important role in the mediation process because mediators can solve and facilitate the issue. The attitudes of mediators should be friendly but there should be dominant personality over clients. There should not be biasness by mediators for clients of both sides. The decision making of mediator should be on the behalf of merit because biasness will make the issue more critical. We can say that mediator is the person whose attitude has prime importance in problem solving by agreeing both parties toward solution.